• Garden State Apartments has the ability to reach thousands of tenants
• Our site is easy to use and quickly delivers information you need
• Our listings includes property address, phone number, detailed description, photographs and floor plans
• Each property manager can be contacted directly through each property each property listing via email or telephone
• Most importantly we have a dedicated staff to provide excellent customer service

2. What do you charge for your services? Are there several packages?
A: Please see our pricing page for the most current information.

3. How do I pay for your services?
A: We accept various forms of payment. Most major credit cards will be accepted.  Checks can me made payable to Garden State Apartments, LLC.  For pricing information, please CLICK HERE!

4. What methods of payment do you accept?
A: Most major credit cards will be accepted.  Checks can me made payable to Garden State Apartments, LLC.

5. Will I receive a different listing ID # for all of them?
A: Yes, once you create a user account and begin to post your vacancies a unique ID number will be assigned to each individual posting. Listings will never share the same ID number.

6. Do you screen tenants?
A: No, we do not screen tenants. Our service allows tenants to directly contact landowners and leasing agents.   After you find a renter you are interested in, we provide two great services that will allow you to run credit, criminal, and eviction searches at some of the lowest prices anywhere! Click here to learn more.

7. Can you assure me that my email address won’t be sold or published?
A: Our business is to help your rent properties by uniting you with prospective tenants. Garden State Apartments does not share, sell or present your personal information to anyone. Please visit our terms and services page for more information.

Your email address will NOT be sold.
If you are emailed, it will be related to your moving needs.

8. My listings are not getting the best exposure on your website; how can we improve this?
A: In the near future, GardenStateApartments will offer premium listing options that will boost your listing to the top of the list and allow your listings to gain more exposure.

9. My listing has been rented, how do I remove it and do I receive credit?
A: When your listing has been rented, please log-in and deactivate your listing. This will ensure that your apartment will no longer be displayed to the public as available. Although your listing is deactivated, it will remain in our system which will allow for easy access in the future. Currently our services are free of charge therefore credit does not apply. You will receive emails regarding updated pricing policies and procedures.

10. How do I extend my service with your website?
A: As long as you have registered and received a user ID and password, your listing will not expire from the website. You will be occasionally be contacted via telephone or email to inquire about the status of your GardenStateApartments.com listing.

11. What should I do if I decide not to rent to the applicant?
A: Our purpose is to bring the land owner and the renter together. The decision to rent is up to the owner. We strongly urge that all transactions comply with federal and NJ state housing laws. Please visit the following website to view the rules and procedures outlined.

Registration Help

12. I am having trouble finishing my registration / activation process, what do I do?
A: If you are having trouble finishing your registration / activation or just receiving emails from us, you can either A) check your "Bulk Mail" folder in your email system, or B) Setup your email system to receive our emails (Whitelisting) by clicking here.

Listing a Vacancy

13. I am not familiar with email and I don’t have an email address. What do you suggest?
A: There are several free email providers available in order for you to create an account. These providers include step by step tutorials to familiarize you with the process. If you are still uncomfortable with email, you can call or fax your vacancies to Garden State Apartments but please be advised that email will have the quickest return.

14. I have many units for rent; do I have to list each and every listing?
A: If your units reside among many different buildings and complexes, we encourage you to list them all. Once you have setup your account, your information will be saved and you can manage your advertising as vacancies arise.

However, if you have multiple units in a single complex or building, GardenStateApartments.com features the “Create a Complex” and “Create a Building” features which will allow you to create a complex or building so that amenities and features can be carried over to all of the vacancies in that complex and building. This feature will allow you to group vacancies for easier management and vacancy advertising. You can also include a hyperlink to your complex or building webpage. Try it now.

15. I am having trouble posting my listing on your website, what should I do?
A: If you are having trouble posting your listing, make sure you have created and logged into your account. Once you have registered be sure you have completed all required fields in order to post a vacancy. If you have done the previous, try refreshing the page, it could be due to a slow connection to the server that is causing the delay. After trying this with no results, contact us so we may investigate further.

16. How do I change my listing?
A: After you list your property, you can change the content of your ad at any time. You can make changes to your ad right online at your convince. Just access your account, select "Manage Listings" and then click “Edit” to make your changes.

17. How often can I update my listing?
A: Once we’ve set up an account, you will be issued a user name and password so you can access your account and update your listing anytime at your convenience.

18. What if my units have features that are not included in your options for features?
A: Although your feature may not be included in our options, you can include a brief description of any extra features or other highlighted attributes.

19. Should I include all my contact information or should I screen some of it?
A: Once you complete registration, you have full control over the contact information for each listing. If you so choose, you can create public/leasing contact information separate from your personal account information.

Technical Help

20. How do I make Garden State Apartments my homepage?
A: In order to set Garden State Apartments as your homepage, start by opening your Control Panel which is located in the Start Menu. Once open, click on Network and Internet Connections followed by Internet Options. Highlight the General Tab at the top of the page and you will be presented with three boxes. Home Page will be the first box; type www.GardenStateApartments.com in the space provided and click Apply.

21. What do I do if I have trouble loading one of the pages/photographs on your website?
A: If a page or image does not load, try selecting the refresh button located on the menu bar. It could be due to a slow connection to the server that is causing the delay. After trying this with no results, contact us so that we may investigate and correct the problem.

22. How do I edit my contact information?
A: First log into your account. Once logged in you can edit a listing’s contact information individually or you can update your profile and apply these changes to all of your listings. All changes will take effect immediately.

23. How do I update a photograph on your website?
A: All images must be JPEG format (.jpg file). If you know how to produce digital photos with a digital camera or scanner, you can add them to your listing.

24. I am not seeing my city as one of your options, what should I do?
A: The city name you enter must be an exact match of the city name that displays in the address of your listing. Also, try searching by zip code or neighborhood. If you are unable to locate your city among the results, please contact our technical services for further instruction.

25. How can I unsubscribe to your email service?
A: To unsubscribe, simply edit your email preferences.

Misc.

26. I paid for your service to list my properties, but they are not showing up on your website.
A: If your search results do not reflect your posting, the search criteria may be to narrow. Try searching a broader scope of information. If you still do not see your posting please contact our technical services so we may investigate the situation further.

27. How do I advertise with you?
A: In order to advertise with Garden State Apartments, click on the advertise tab and complete an advertisement form for our Banner Advertising or our Directory of Services. We will email you back with information and further instructions.

28. How do I contact potential tenants?
A: Tenants will contact you directly via phone, email, or fax. Once they have contacted you, you can take down their contact information directly and contact them at your earliest convenience.